Natalia Konstantinova

Conversational AI: Pathway to Success

Conversational AI is a powerful technology and can deliver great results if used appropriately. In this talk we would discuss which types of interactions and projects are more suitable for Conversational AI and which are not. We will also cover some recipes to deliver a successful Conversational AI such as attention to conversational design, smart use of data and tracking the right metrics.

Natalia Konstantinova is a great enthusiast with over 10 years' experience in the application of Natural Language Processing, Artificial Intelligence, IT and machine learning technologies to real world problems. She is currently an AI Lead Architect at BP and her role is to lead the design and delivery of AI Solution Patterns, develop standards and best practices to accelerate the adoption and implementation of AI enabled solutions, and doing so with the right level of compliance and standards within BP. Natalia got her PhD from the University of Wolverhampton and worked in various fields such as machine translation, ontologies, information extraction, dialogue systems and chat bots. Natalia is a strong believer that modern technology can transform businesses and our everyday life.

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