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08:00
REGISTRATION & LIGHT BREAKFAST
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09:00
Welcome Note & Opening Remarks
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CONVERSATIONAL LANDSCAPE
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09:15
Top 3 Most Complex Projects in the Current Environment
Florin Coman - Conversational AI Architect - Bosch
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09:40
Superhuman Conversational AI
Yariv Adan - Product Lead - Google
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10:05
Conversational AI On The Edge
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10:30
COFFEE & NETWORKING BREAK
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11:00
Creating Conversational Assistants: Challenges and Solutions
Michael McTear - Emeritus Professor - Ulster University
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NATURAL LANGUAGE UNDERSTANDING
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11:25
Conversational AI: Mind The Knowledge Gap
Dhaval Thakker - Professor of AI & IOT - University of Hull
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11:50
Data-Driven Language Understanding
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12:15
NLP, Parsing, Information Extraction, Dialog and Question Answering
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12:40
LUNCH
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CONVERSATIONAL AI INFRASTRUCTURE
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13:40
AI for Spoken Communication
Elena Sokolova - Applied Science Manager - Amazon Alexa
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14:05
Knowledge-Grounded Conversation Search and Understanding
Jeff Dalton - Assistant Professor in Computer Science - University of Glasgow
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14:30
Building Conversational UI at Scale
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14:55
COFFEE & NETWORKING BREAK
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15:30
Transfer Learning for Conversational AI: a Multidimensional Approach
Simon Keizer - Research Engineer - Toshiba Europe Limited
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ETHICAL CONSIDERATIONS
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15:55
Conversational AI: Creating a Framework of Ethics and Trust
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16:20
PANEL - The Impact & importance of Ethics in Conversational AI
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17:00
NETWORKING RECEPTION
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18:00
END OF DAY 1
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08:00
REGISTRATION & LIGHT BREAKFAST
-
09:00
Welcome Note & Opening Remarks
-
PERSONALISATION
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09:10
Towards Conversational AI Virtual Entities in the Metaverse
Alan Bekker - Head of Conversational AI - Snap
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09:35
Bot Community or How we Adapted the "Master Bot" Concept?
Karyna Tubolyeva - Conversational Experience Expert - E.ON
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10:00
Building an AI Friend
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COFFEE & NETWORKING BREAK
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APPLICATIONS & USECASES
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10:55
Conversational AI: Pathway to Success
Natalia Konstantinova - Architecture Lead in AI - BP
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11:20
Leveraging Speech Acts for Conversational AI
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11:45
Unlocking the Potential of Conversational AI in Interactive Entertainment
Ben Ackland - Project Lead - Conversational Audio Game Engine (CAGE)
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12:10
Conversational AI in Finance: Personalized Customer Engagement at Scale
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12:25
LUNCH
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13:25
Hana (HomeServe's Automated Natural Assistant) - Using Conversational AI to Automate Customer Interactions
Ross Parkes - NLP & Telephony Manager - HomeServe
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13:50
Developing and Deploying Conversational AI for Customer Experience
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14:05
Using a chatbot to do DevOpsCust
Stine Nørgaard Olesen - VP, Head of Agile Execution & UX & Service Design - Alm. Brand
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14:30
PANEL: Addressing the Future of Conversational AI
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PANELLIST:
Mike Hales - Digital Product Owner - Conversational AI - BT
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15:00
END OF SUMMIT