Improving Property Content and Traveler Experience with ML
At Expedia, our mission is to power global travel for everyone, everywhere. Presenting high quality content about properties all over the world, whether it is a hotel or vacation rental, in over 40 languages, requires collaboration between humans and algorithms. For example, displaying suitable images or relevant amenity information allows travelers to understand their booking, assess whether it meets the expectations and ultimately have the best travel experience. In this talk I will share some ways in which Expedia is leveraging machine learning to enrich and improve property content.
Clara Castellanos Lopez is a Senior Machine Learning Scientist at Expedia, previously, she was Senior Data Scientist at QBE Insurance Group where she worked with the claims teams building machine learning algorithms to provide data driven insights and automated solutions. Clara has been working in the industry since 2014 with experience in oil and gas, retail and insurance. She has a master degree in Applied Mathematics and a Ph.D in Geophysics from Universite de Nice Cote d’Azur.