Authenticx focuses on conversational intelligence for healthcare organizations. “Conversations” can be audio, text, chat, email – anything that is bi-directional and unsolicited. We specialize in structuring this data and giving healthcare leaders the ability to analyze and activate it with quantitative and qualitative insights for their needs in marketing, quality & agent performance, operations, compliance, and more. Using artificial intelligence, machine learning, and natural language processing technology, Authenticx analyzes millions of interactions for our clients from a wide array of healthcare industries including insurance, life sciences, hospital systems and more. For more information, visit authenticx.com
